Previous Contracts
With over 10 Years of experience in management
Work experience
Partnership Office ADSM - RMPS (via Brunel) since 4/2015
Managing the RMPS Cloud Solutions for AXA-Technology Services. International project. With high level service and Partnerships Management in a server and cloud environment.
Project manager via HDP (P & J Benedict) 3/12 en 4/12/2014
Short project contract to setup a project plan for integration of Voip phones for the city services in the City of Bilzen.
Purchase World Shop 04/15/2013 - 04/01/2014
On its own initiative, set up a small business in Asia.
I spent about a year with this project, both in China and Europe
But because of the lack of marketing of the services for the web stores I decided to keep it as an extra.
Design, implementation, optimization of the whole setup of a Service Desk in the Philippines. Sales staff in China.
Xerox via Konvert interim van 1/8/2010 to 4/5/2012
Service Delivery Manager / Coordinator / Implementation & Transition Manager
Standard Service Delivery activities
Responsible for 5 clients in Belgium and 3 at the international level:
Project responsibility France (implementation and Transition Procter & Gamble)
Cervo Engineering from 10/2009 until 9/2010
Coach/Team Manager project Proximus (Belgacom) Brussels
General staff (multicultural team + / - 30 people)
Education and training
Creating the training modules and teaching materials
Skills training + monitoring implementation of the procedures laid
Hewlett Packard CDS from 09/2006 until 11/2008 temporary assignment
Site Delivery Manager in this position I was also
Delivery Manager
Quality Delivery Manager
Account Delivery Manager (KBC Global Services)
Tasks and activities
Coordination and supervision of:
6 departments internally HP CDS
Warehouse and logistics, Workshop, Service Delivery, Dispatch & Administration, Staging, and Purchase
A team of servants, including:
Managers, service delivery leaders, team leaders, technicians. (60 % is present in the workplace)
Cervo Engineering 05/2005 until 2006
Project leader – project Tele2 België
Project leader – coach project Proximus (Belgacom) Brussels
Project leader – coach project Scarlet Belgium
Account management outsourcing – project Vito Mol
VC Group (commissioned by Proximus (Belgacom)) 1/2005 until 5/2005
IDTV / ADSL technician / Team leader
Helicopter Adventures Inc. US – Titusville (FL) – Concord (CA) van 10/2002 to 12/2004
Helicopter pilot (+ training to Commercial Pilot License)
Crown Helicopters Lummen van 2001 to 8/2002
Helicopter pilot (+ training Private Pilot License)
Previous:
MTC Stassano ETX & Reach truck driver
LT Medical Services Warehouse and clean Zone responsibility
Military service: Air force – UDA – air commando
Perlav Leuven Industrial cleaning
Olivier Vanlaer
Int.SSDM
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Warehouse optimizations
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